Silk'n Reviews

I received a damaged bulb! The bubble wrap shipping didn't help. The box inside was smashed and the glass lens is shattered. I don't want FedEx to ship a new bulb in the same type package . Upset customer.

Worst customer service. I was told that I would receive a refund for an accidental purchase that was auto filled and completed. I was on the website exploring on behalf of my patients with dark complexions. I was attempting to see the price with current promotions. And the order was accidentally submitted with auto filled details. I emailed the company within 10 minutes of the accidental order. Initially was told that I can receive a refund. One month later the refund was never received. No item was sent. This company is a scam and I will make it a point to tell all patients and colleague to avoid it.

I love my Silk'n Face FX. I bought one for my 50th birthday. I love it! I use it about 3 times a week. It does reduce the lines around my eyes and helps to lift my face. It lasted for 3 1/2 years before it stopped working. I got a new one on sale in December 2021. It just started flashing. I contacted the company, and it is still under warranty. I sent it back and they are sending me a new one. I need it! I'm 56 now, and things are going south.

Fast easy purchase. No problems at all. Very professional, easy to navigate site!

Still haven't received my item

Too early to tell if it works will review after I see results, fast delivery and great customer service so far

This is a really bad shopping experience. I do see many other buyers have the same problem. They don’t have any shipment status about delivery. They only send out email as “ your order has been sent out” , what it means that you never know when your package will be delivered or even though it has been delivered u have no idea. And I don’t know my package has been delivered until I received the email requesting me to write a review about the product. I was like : come on , I haven’t received the order why ask me to write the review. But when I go back to the app to check with the order status myself. It shows delivered like couple days ago. But the point is I have no ideas if the package got stolen or the packages not actually delivered. And I contact the customer service telling them about the issue I had and in multiple email they seems like not even read my email just repeating telling me “your package has been delivered on **/**/2022”. Super bad customer service ever. Nobody follow up with my case and now I have to file the claim from the bank I guess.

This experience on buying it here was good and easy to do it online.

I love it! If You follow the instructions, You really see the results! It is my 3td device of this brand! I só recomend them!

It is amazing experience